SKYPE FOR BUSINESS LOGIN FAILS SERIAL
SKYPE FOR BUSINESS LOGIN FAILS UPGRADE
SKYPE FOR BUSINESS LOGIN FAILS FULL
SKYPE FOR BUSINESS LOGIN FAILS SOFTWARE
SKYPE FOR BUSINESS LOGIN FAILS CODE

Hello of all the Error description you provided when trying to open a ticket differs from what details you provided here. Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience. Please ensure you always check the FAQ's and/or utilize the community search before posting any new topics or follow up post’s.

It also enables us to verify the entitlement for using features. In addition providing all details at the same time allow us to check logs or look up a potential support partners if an issue needs to come into support.

Whilst providing some of these details may not directly impact any possible answer the community can provide, it does enable Polycom to have an overview of the current software used.

Provide details for example if the issue is a day 1 issue or only happened after an upgrade or any other relevant details.

If possible provide the MAC Address or Serial of the device.

If possible provide a Log and either attach them or use the Code Tag.Consult the Troubleshooting Section found within the FAQ if applicable.

Since UC Software 5.9.0 simply provide this via the Web Interface Diagnostics > Download Support Information Package UC Software 4.0.0 or later via the Web Interface Utilities > Phone Backup & Restore > Phone Backup > Phone Backup.

If applicable provide a backup of the phone in question.

Additional Polycom Infrastructure (RPRM,PDMS or BToE).

Provide the Call Platform (aka openSIP,Skype for Business Online, Skype for Business on Premise, Lync).

Provide the exact Software Version of your Phone.

This ensures the questions having to be asked are limited and any new or follow up post contains the right amount of details to ensure any voluntary participant within the community does not spend additional time chasing basic information.Īs a reminder the basic information asked for: This allows the user to deploy the disabled “Save Password” option and still stay connected to the Exchange until the user signs out, thus not compromising on security as well as user experience.Both the community's Must Read First and the community's FAQ reference the basic minimum information a new or follow up post should contain. SphereShield offers a solution for this scenario, enabling a smooth user experience for continuous connectivity to Skype for Business and Exchange without saving the password on the device. This causes the user to receive an error.

Disable “Save Password” optionĬompanies that do not want passwords to be cached in the device may disable the “Save Password” option on Skype for Business.Ĭhoosing this option, however, creates difficulties in accessing the Exchange during the ongoing usage of Skype for Business as the Exchange requires credentials that were not saved on the device and therefore no longer exist. This also enables restricting the usage of these services to approved or registered devices only. The result is that unauthorized usage of the user’s credentials is not sufficient to connect to Skype for Business or Exchange without having access to the device itself. The solution is based on a Two Factor Authentication process, which uses the client’s password and device. It blocks any information requests arriving from unregistered devices and adds a Two Factor Authentication (TFA) layer for the Exchange.

One of the problems is that users, which use Outlook Web Access (OWA) have access to their full mail data, raising the risk that an attacker, equipped with valid Active Directory (AD) credentials, can access the users’ organizations’ mail.

Therefore, once exposed, all the Exchange data is also exposed.

The EWS service allows for retrieving events, mails and attachments, tasks and contacts.

The deployment of EWS includes an authentication service, thus exposing the network to account lockout in case of a DDoS attack.

This exposes the client to the following threats: The Skype for Business client approaches the Exchange server to obtain meeting information and this in turn requires Exchange Web Services (EWS) published externally. Organizations, which use Skype for Business (Lync), are exposed to security threats arising from the interaction with the Exchange server.

SKYPE FOR BUSINESS LOGIN FAILS SOFTWARE

SKYPE FOR BUSINESS LOGIN FAILS UPGRADE

SKYPE FOR BUSINESS LOGIN FAILS SERIAL

SKYPE FOR BUSINESS LOGIN FAILS CODE

SKYPE FOR BUSINESS LOGIN FAILS FULL

Skype for business login fails